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  • Home
  • What We Do
  • About Us
  • A Career With Us
  • Take the Next Step
  • Agent Resources
Tuma Agencies
  • Home
  • What We Do
  • About Us
  • A Career With Us
  • Take the Next Step
  • Agent Resources

Customer Service Resources

RESERVICING
Pre-Approval for existing clients
reservicing guide
ACTIVE - SCRIPT & OUTLINE
TERMED - SCRIPT & OUTLINE
Paid caller Phone script
Final Notice Script
CLIENT TESTIMONIAL TUTORIAL SCRIPT
RESERVICING BROCHURES & RATES
Change of beneficiary form
FILE A CLAIM
Administrative Handbook - Claims
Client email templates
MyChart Instructions
Claims website
submit an eclaim
wellness Claim checklist
Accident Claim checklist
Cancer Claim checklist
Heart or stroke Claim checklist
ICU Claim checklist
Hospital indemnity Claim checklist
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Career With Us
625 32nd Ave SW, Suite 110
Cedar Rapids, IA 52404

319-449-4846

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Tuma Agencies are independently owned in exclusive partnership with Globe Life Family Heritage Division.